Ck365 Terms & Conditions — Your Rights and Responsibilities

By accessing or using the ck365 platform, you are deemed to have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use ck365.

These Terms & Conditions form a legally binding agreement between ck365 and its users. ck365 reserves the right to amend these terms at any time. Any changes will be notified on the website, and continued use of the platform following such changes will be considered acceptance of the updated terms.

Ck365's terms and conditions apply to all products and services — including Sportsbook, Live Casino, slot games, Virtual Sports, and any future additions. Additional terms may apply to specific promotions or bonuses and will be published on the relevant page.

To open an account with ck365, you must meet the following requirements:

• You must be at least 18 years must be.
• You are not a resident of any country or region where online gaming is fully prohibited.
• You have not previously been banned from ck365.
• You are opening this account in your own name and for your own use, not on behalf of anyone else.
• All information provided at the time of registration is true, accurate, and complete.

Multiple Accounts Prohibited

Only one account is permitted per person, family, household, IP address, or device. Any attempt to claim bonuses through multiple accounts will result in all accounts being closed and all balances forfeited.

KYC Verification

Ck365 reserves the right to verify your identity at any time. You may be asked to provide any one of the following documents:

• Scanned copies of both sides of your National ID Card (NID)
• Copy of valid passport
• Copy of driving license
• Proof of current address (recent utility bill or bank statement)

Ck365 makes it easy to deposit and withdraw via bKash, Nagad, and Rocket. The following rules apply to all financial transactions:

Deposit

• Minimum Deposit: ৳500
• Deposits are typically credited to your account instantly.
• Only use payment methods registered in your own name.
• Deposits made through third parties will not be accepted and will be returned.

Withdrawal

• Minimum Withdrawal: ৳1,000
• Average Processing Time: 15 minutes to 24 hours
• Withdrawals will be processed through the same method used for the original deposit.
• KYC verification is required before your first withdrawal.

If a suspicious transaction is detected, ck365 may temporarily place a hold on any withdrawal and request additional verification. This is part of our Anti-Money Laundering (AML) policy.

All betting rules on ck365 are transparent and set in advance. Please familiarize yourself with the following rules before placing any bets:

• Once a bet is confirmed, cannot be changed or cancelled, unless ck365 grants permission under special circumstances.
• If a match kicks off earlier than its scheduled time, all bets placed on that match will be voided and stakes returned.
• If a match is suspended or abandoned mid-way, the outcome will be determined according to ck365's specific rules.
• Any bet placed on odds containing a technical error will be considered void.
• Bets may be rejected in Live Betting due to network delays.

Maximum Win Limit

Maximum winnings from a single bet are subject to set limits, which vary depending on the sport type and market. Detailed limits will be listed on the relevant sports or game page.

Ck365's bonuses and promotional offers are designed to give users added value. However, each bonus comes with its own terms that must be followed:

Welcome Bonus

• New members can receive up to a maximum of 100% Bonus bonus.
• A minimum deposit of ৳1,000 is required to qualify for the bonus.
• Before withdrawing bonus funds, a total of 10x must be wagered.
• The deadline to meet the wagering requirement is calculated from the date of deposit 30 Days।

Weekly Cashback

• Active players will receive cashback at a set rate on their weekly net losses.
• Cashback will be credited automatically every Monday.
• Cashback bonus wagering requirement is 1x.

Ck365 reserves the right to modify or cancel any bonus offer at any time. If bonus abuse is found, the relevant bonus and any associated winnings will be forfeited.

The following activities are strictly prohibited in order to maintain a fair and safe environment on ck365:

• Cheating & Fraud: Hacking the betting system, using bots, or placing bets through any automated method.
• Bonus Abuse: Claiming bonus benefits through multiple accounts or by exploiting any loopholes.
• Money Laundering: Using ck365 to conceal the proceeds of illegal funds.
• Match Fixing: Attempting to control or influence the outcome of any game or event.
• Account Sharing: Allowing someone else to use your account, or using another person's account.
• False Information: Providing false information during registration or KYC.
• System Attack: Attempting to gain unauthorized access to ck365's servers or software.

Ck365 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Upon evidence of a terms and conditions violation
• Upon detection of fraudulent activity
• Failure to pass KYC verification
• Upon receipt of a court order or directive from a regulatory authority
• Upon extended inactivity (more than 12 months)

Self-Account Closure

You may request to close your account at any time. To do so, Help Center Contact us. All valid balances will be returned before the account is closed; however, any bonus funds that have not met wagering requirements will be forfeited.

Ck365 believes gaming should be a healthy form of entertainment. We place the highest importance on the mental and financial wellbeing of our users. To support this, we offer the following:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Betting Limits: Set a maximum bet limit for a given period before you start playing.
• Self-Exclusion: You have the option to take a break from the platform for a set period of time.
• Reality Check: You will receive periodic reminders about how long you have been playing.

If you feel your gaming is getting out of control, please Responsible Gaming Visit the page or get in touch with our support team.

Ck365 handles your personal information with the strictest confidentiality. The data we collect is used solely to provide our services, ensure security, and meet legal obligations. Your information is never sold to third parties.

For more details, visit our Privacy Policy Read the page for full details on what data is collected, how it is stored, and what rights you have over your information.

For any dispute or complaint, please contact our customer support team first. We typically aim to resolve issues within 48 hours.

Complaint Process

1. First, Help Center's Contact us via Live Chat.
2. If the issue remains unresolved, send a detailed email to support@ck365.ws.
3. Include your account ID, a description of the issue, and any relevant screenshots in your email.
4. Ck365 will respond in writing within 7 business days.

If a resolution cannot be reached by mutual agreement, the matter will be referred to a neutral third party for settlement. ck365's decision shall be considered final in any dispute relating to these Terms & Conditions.